Transparency

ERGO Private Health Insurance

ERGO private health insurance in Germany is based on 3 core tariffs with clearly defined levels of coverage. For expats choosing private insurance, the decision is limited to selecting one of these plans rather than combining multiple products. ERGO’s wide range of supplementary insurance is designed for those in the statutory system and is typically not relevant for private policyholders.
Written by
Janine El-Saghir
Reviewed by
Erkan Boga
Edited by
Sadie Voss
At a Glance: ERGO Private Health Insurance Germany
  • English Support: Limited; some services available, but not consistently across all areas
  • Digital App / Claims Handling: Available through the unified Meine DKV app and customer portal
  • Best For: Expats who prefer a few clearly defined plans and a straightforward tariff choice

ERGO Private Health Insurance Overview

ERGO is one of Germany’s large insurance groups, offering products across multiple areas, including health, life, and property insurance. Within the group, comprehensive private health insurance is provided by DKV Deutsche Krankenversicherung AG, the ERGO Group’s specialized health insurer. Any full private health insurance policy arranged through ERGO is therefore contractually issued and underwritten by DKV.

DKV private German health insurance is limited to a few clearly defined tariffs. Selecting the appropriate plan is the central decision for expats, especially those in unique study or German employment visa circumstances, as there are no modular add-ons within the core plans, aside from limited adjustments such as deductibles and optional sick pay.

Employees can only switch to full private health insurance if their regular gross annual salary exceeds the applicable Jahresarbeitsentgeltgrenze. In 2026, the general JAEG is €77,400 per year (€6,450 per month).

What makes ERGO clear
  • DKV private health insurance is limited to a few clearly defined tariffs.
  • Selecting the appropriate plan is the central decision for expats.
  • Digital services, including claims submission and policy management through the Meine DKV app, are part of the overall setup.

What needs extra attention
  • Comprehensive private health insurance is issued by DKV rather than ERGO itself.
  • There are no modular add-ons within the core plans.
  • Adjustments are limited to areas such as deductibles and optional sick pay.
  • Coverage outside Europe depends on the selected tariff and applicable conditions.

Alongside comprehensive DKV private health insurance, ERGO offers a range of supplementary health insurance products for those in the statutory system, including dental, vision, and hospital coverage.

Digital services included

The unified Meine DKV app provides access to functions such as digital claims submission, reimbursement tracking, documents, and other healthcare services.

Key ERGO Health Insurance Tariffs

The comprehensive private health insurance tariffs available through the ERGO Group are DKV products structured around 3 core tariffs: BestMed Eco (BME), BestMed Komfort (BMK), and PremiumMed (PMN). These plans cover outpatient treatment, hospital care, and dental services, with differences primarily in reimbursement levels, access to services, and the extent of included benefits. Deductibles can be adjusted depending on the selected tariff.

Eco tariff

The BestMed Eco (BME) tariff focuses on basic coverage with cost-control elements. Treatment typically follows a general practitioner model, requiring initial consultation with a GP before seeing a specialist, and several benefits are limited or tied to specific conditions.

This includes restrictions on specialist access, alternative treatments, and medical aids, as well as more limited international coverage outside Europe.

Important in the Eco tariff

BestMed Eco typically follows a general practitioner model, requiring initial consultation with a GP before seeing a specialist.

Komfort tariff

The BestMed Komfort (BMK) tariff expands coverage across all core areas. It allows free choice of doctors, higher reimbursement levels, and improved hospital benefits, including access to treatment beyond standard fee schedules.

Coverage for alternative treatments, medical aids, and international stays is also extended compared to the entry-level tariff.

Komfort expands core coverage

BestMed Komfort expands coverage across all core areas. It allows free choice of doctors, higher reimbursement levels, and improved hospital benefits.

Premium tariff

The PremiumMed (PMN) tariff offers the most comprehensive coverage. Many limitations found in lower tiers are removed or significantly reduced, including higher reimbursement levels for dental prosthetics and inlays, full access to alternative treatments, and broader coverage for medical aids and preventive services.

Additional benefits, such as digital health applications and extended allowances in specific areas, are included only at this level.

Premium offers the broadest scope

PremiumMed offers the most comprehensive coverage. Many limitations found in lower tiers are removed or significantly reduced.

Hospital and international coverage

Hospital benefits vary by tariff, with 1- or 2-bed room options included in higher tiers and chief physician treatment reserved for the highest level.

Full DKV private health insurance provides international medical coverage according to the selected tariff conditions. Coverage within Europe is generally not subject to a short travel-insurance time limit, while worldwide protection outside Europe may be subject to tariff-specific conditions or duration limits. This is part of comprehensive PKV and should not be confused with German travel health insurance or Schengen travel insurance, which are separate, time-limited products intended for temporary trips or visa stays.

Travel Health Insurance - Individual
Monthly from
€0.83
Unlimited medical coverage
Unlimited worldwide coverage
100% return transport
Includes 24 hour emergency services
€500 Fee for inpatient diseases
Supplemental Hospital Insurance
Monthly from
€19.80
Special chief physician access
Same-day surgery coverage
Worldwide coverage
Age-based price spikes
0% Home post-op support
International coverage depends on the tariff

Comprehensive DKV private health insurance includes international medical coverage under the applicable tariff conditions. It is not the same product as temporary Schengen or travel health insurance.

Expat Reality Check

Pros
  • Clear 3-Tariff Structure: BestMed Eco, BestMed Komfort, and PremiumMed define distinct coverage levels
  • Transparent Upgrade Path: Key benefits such as dental prosthetics, hospital access, and medical aids improve from BestMed Eco to PremiumMed
  • European Coverage: Comprehensive PKV coverage within Europe is generally not subject to a short travel-insurance time limit
  • Digital Claims Handling: Claims, documents, and reimbursement tracking are available through the Meine DKV app

Cons
  • DKV Is the Risk Carrier: Full private health insurance arranged through ERGO is contractually a DKV policy
  • No Modular Adjustments: Coverage cannot be customized beyond tariff selection, aside from deductibles and optional sick pay
  • GP Model in Eco Tariff: Initial consultation with a GP is required before seeing specialists
  • Reimbursement Linked to Approved Providers: Full coverage for certain benefits, especially medical aids, may depend on using approved suppliers
  • Tariff-Specific Worldwide Coverage: Conditions for treatment outside Europe depend on the selected DKV tariff
  • Premium-Centric Benefits: Full access to services such as chief physician treatment, higher dental reimbursements, and digital health applications is limited to the top tier

Dental and Vision Coverage

Dental coverage in DKV private health insurance is integrated directly into the core tariffs and varies by tariff level. Preventive dental care, standard dental treatment, and plastic or composite fillings are generally reimbursed at 100% across all three core tariffs.

The tiered reimbursement limits apply to more advanced dental services rather than standard fillings. Inlays are reimbursed at approximately 70% to 100% depending on the tariff, while dental prosthetics such as crowns, bridges, and dentures are covered at approximately 70%, 75%, or up to 90% in the highest tariff. Implant coverage follows a similar structure, with reimbursement ranging from around 70% to 90% and limits on the number of implants per jaw in lower- and mid-tier plans.

Supplementary private German dentist insurance for those insured under the statutory system is structured in tiers and differentiates between prosthetics, treatment, and preservation, with varying reimbursement levels and defined benefit limits in the initial years. More comprehensive plans expand coverage significantly, while simpler options focus on increasing statutory reimbursement rather than covering full costs.

Vision coverage within DKV private health insurance is limited and typically subject to defined allowances or partial reimbursement. Support for glasses, contact lenses, or corrective procedures depends on the selected tariff.

Dental Care 90
Monthly from
€15.50
70-100%/year dental cleaning
100% treatment coverage
90% denture coverage
90% diangostic coverage
90-100% anesthesia covered

Additional vision-related benefits are available through supplementary insurance for those insured under the statutory system. These plans provide fixed allowances for visual aids, preventive examinations, and procedures such as laser eye correction, usually within defined limits and intervals.

Alternatives to ERGO Private Health Insurance

Traditional private health insurers vary in how they combine modular tariff elements with predefined coverage structures, as well as in the level of flexibility offered within their plans.

  • Allianz: Modular tariff system with flexible add-ons and extensive customization across individual benefit areas
  • AXA: Structured plans with integrated benefits and clearly defined coverage levels
  • ARAG: More streamlined setup with a focus on simplified processes and integrated additional services, such as legal protection

Digital providers are designed around ease of use, English-language support, and fully digital interaction across application and policy management.

  • ottonova: Fully digital insurer offering private health insurance tariffs comparable in scope to traditional providers, combined with app-based management
  • Feather: Expat-focused intermediary with simplified onboarding and a strong emphasis on clear, English-language processes
  • Getsafe: Digital platform working with partner insurers such as Hallesche, offering streamlined products through a mobile-first interface

The ERGO Group’s comprehensive private health insurance offering is defined by DKV’s predefined coverage levels rather than modular components, with only limited adjustment options such as deductibles and optional sick pay.

Conclusion

Comprehensive private health insurance available through the ERGO Group is issued by DKV Deutsche Krankenversicherung AG. It is based on predefined tariffs, where coverage is determined by the selected plan rather than adjusted through modules. The three principal tariff lines are BestMed Eco, BestMed Komfort, and PremiumMed.

Key differences are built into the tariffs themselves. Standard plastic and composite fillings are reimbursed at 100% across the three core tariffs, while tiered reimbursement applies to inlays, dental prosthetics, and implants. In addition, some benefits depend on using approved providers, and worldwide coverage outside Europe follows the conditions of the selected DKV tariff.

Employees must also satisfy the statutory eligibility rules before switching to full PKV. In 2026, their regular gross annual salary must exceed the general JAEG of €77,400.

For expats, DKV private health insurance through the ERGO Group is best suited to those who prefer clearly defined plans and a predictable structure for instances such as needing to meet Germany visa insurance requirements, and who are comfortable making a one-time decision rather than configuring coverage in detail. Policy administration and claims can be handled through the Meine DKV app.

Frequently Asked Questions

No, sick pay is not included in the core tariffs. It must be arranged separately and can be adjusted depending on the chosen plan. This is particularly relevant for self-employed individuals who do not receive continued salary payments in case of illness.

Dental benefits vary by treatment type and tariff. Preventive and basic treatments are generally covered, while procedures such as fillings, inlays, prosthetics, and implants are reimbursed at tiered levels, typically ranging from 70% to 90%, depending on the plan. Full coverage is available for fillings in the highest tariff, while prosthetics and implants remain below full reimbursement.

Yes, ERGO offers Beitragsrückerstattung (premium refunds) if no claims are submitted over a certain period. These can include both guaranteed and performance-based components and may reach comparatively high levels depending on the tariff and deductible.

ERGO Direkt AG Contact
Address
Karl-Martell-Straße 60
90344 Nürnberg
Hotline Number
+49 800 4441000
E-Mail Address
impressum@ergo.de
Website URL
www.ergo.de
About the authors
Janine El-Saghir Janine El Saghir is an editor at How-to-Germany.com, where she specializes in the practical aspects of daily life and integration for expatriates. With years of...
Erkan Boga Erkan Boga is the founder and CEO of qmedia GmbH, the publishing house behind How-to-Germany.com. He established the platform with the clear vision of creating... Read more
Sadie Voss Content Lead & Editor Sadie Voss is the Lead Editor for How-to-Germany.com. As an expat who carved her own way into Berlin from the United States, Sadie is deeply... Read more