Transparency

ARAG Private Health Insurance

ARAG Private Krankenversicherung takes a more service-oriented approach within the German private health insurance market, combining solid core coverage with practical features such as direct billing and digital claims handling. The tariff structure is straightforward, with clearly defined plan levels and optional add-ons where needed. A distinctive feature is the inclusion of legal protection for patient disputes, which sets ARAG apart from most competitors.
Written by
Janine El-Saghir
Edited by
Sadie Voss
At a Glance: ARAG Private Health Insurance Germany
  • English Support: Limited
  • Digital App / Claims Handling: Available, including app-based submission and status tracking
  • Best For: Expats looking for straightforward tariffs, simplified billing, and integrated legal protection for patient disputes

ARAG Private Health Insurance Overview

ARAG Krankenversicherung is part of the ARAG Group, the largest family-owned insurance company in Germany and one of the leading providers of legal protection insurance worldwide. Within this broader group structure, private health insurance represents one component of a more diversified insurance portfolio rather than the sole core business.

This positioning is reflected in ARAG’s approach to health insurance, which combines solid medical coverage with additional service elements.

A distinctive feature is the inclusion of legal protection for patient-related disputes, alongside practical aspects such as direct billing with healthcare providers and app-based claims management.

What makes ARAG clear
  • Private health insurance is part of a diversified insurance portfolio.
  • ARAG combines solid medical coverage with additional service elements.
  • Legal protection for patient-related disputes is included.
  • Direct billing with healthcare providers and app-based claims management are part of the setup.

What needs extra attention
  • Private health insurance is one component of the broader ARAG Group, rather than the sole core business.
  • Sick pay is not included by default and must be added as a separate module.
  • Outside Europe, coverage is typically limited to short-term stays of up to 3 months.

In addition to German private health insurance, ARAG also offers a range of supplementary health insurance products, including dental care, outpatient services, and international travel health insurance Germany coverage.

Service elements included

ARAG combines medical coverage with additional service elements, including legal protection for patient-related disputes, direct billing with healthcare providers, and app-based claims management.

Key Health Insurance Tariffs

ARAG Private Krankenversicherung offers a tiered tariff system that may be ideal for expats seeking various degrees of coverage, from employee insurance to private German student health insurance. ARAG tariffs are comprised of 3 main plans: Komfort, MedExtra, and MedBest. These plans follow a straightforward structure, with clearly increasing coverage levels from basic to premium.

Across all tariffs, outpatient care, inpatient treatments, and preventive services are covered at a solid level.

A notable feature is that enhanced hospital treatment, including single or double room accommodation and treatment by the chief physician, is already included in all plans, without requiring additional upgrades.

Hospital Daily Allowance
Monthly from
€1.63
Daily cash payout for each hospital day
Valid worldwide
Covers 91 psychiatric inpatient days
Pays for childbirth (after waiting period)
No outpatient coverage
No direct coverage of medical bills
3 month waiting period (8 months for childbirth)
Daily Sickness Benefit
Monthly from
€4.54
Daily payout during sick leave
Up to 100% net income coverage
Unlimited duration
Incl. weekends & holidays
No payout during waiting period
Outpatient Supplementary Insurance
Monthly from
€5.11
Up to 100% reimbursement for glasses & contact lenses
Up to 90% coverage for alternative medicine
Covers co-payments for medication, therapies, and aids
Access to private doctor treatment levels
Includes preventive care, therapies, and outpatient treatments
Requires upfront payment for reimbursement later
Supplementary Hospital Insurance
Monthly from
€10.43
Special chief physician access
100% coverage for 1- or 2-bed room upgrade
Free choice of hospital & doctor
Includes pre- & post-hospital treatments
Covers ambulatory operations in hospital
No outpatient care coverage
How ARAG’s tariff structure works

ARAG’s private health insurance follows 3 main plans: Komfort, MedExtra, and MedBest. Coverage increases from basic to premium, while enhanced hospital treatment is already included in all plans.

Tariff differences

The main differences between the tariffs lie in reimbursement levels and specific conditions.

In the entry-level Komfort tariff, specialist treatment follows a primary care model, with full reimbursement only when patients are referred by a general practitioner.

Higher-tier plans remove this restriction and provide more comprehensive coverage.

Important in the Komfort tariff

In the entry-level Komfort tariff, specialist treatment follows a primary care model, with full reimbursement only when patients are referred by a general practitioner.

Medication, medical aids, and psychotherapy

Further differences appear in areas such as medication, medical aids, and psychotherapy.

The Komfort tariff applies stricter limits and lower reimbursement levels, while MedExtra and MedBest offer broader coverage and fewer restrictions.

Preventive services and rehabilitation are also more limited in the basic tariff, with no coverage for certain treatments.

Higher-tier plans reduce restrictions

MedExtra and MedBest offer broader coverage and fewer restrictions across areas such as medication, medical aids, and psychotherapy.

Sick pay

Sick pay (Krankentagegeld) is not included by default and must be added as a separate module, allowing policyholders to tailor income protection to their individual situation. This flexibility can be attractive to expats, for example, those with long stay German job hunter visas or long stay German student visas.

Overall, ARAG’s tariff structure emphasizes clarity and accessibility, with stronger coverage in higher-tier plans.

Sick pay is separate

Sick pay is not included by default and must be added as a separate module.

International coverage

Coverage applies across Europe and continues for permanent stays within the EU and EEA.

Outside Europe, coverage is typically limited to short-term stays of up to 3 months and can be extended upon request, often subject to additional conditions.

International coverage outside Europe is limited

Outside Europe, coverage is typically limited to short-term stays of up to 3 months and can be extended upon request, often subject to additional conditions.

Expat Reality Check

Pros
  • Direct Billing: Invoices are settled directly with doctors and hospitals, reducing the need for upfront payments
  • Integrated Legal Protection: Includes patient legal protection, offering support in case of treatment errors or disputes
  • Simple Tariff Structure: Clear plan levels make the system easier to understand than highly modular providers
  • Digital Handling: App-based claims submission and status tracking simplify everyday administration
  • Strong Inpatient Coverage: Chief physician treatment and single or double room accommodation are included across all tariffs

Cons
  • Primary Care Model in Basic Tariff: Full reimbursement for specialist treatment in the Komfort plan requires a referral
  • Weaker Basic Coverage: Lower reimbursement levels and stricter limits for medication, aids, and psychotherapy in entry-level tariffs
  • Sick Pay Not Included: Must be added separately, particularly relevant for self-employed individuals
  • Limited International Coverage: Outside Europe, standard coverage is restricted to short-term stays
  • Less Flexible Structure: Fewer customization options compared to fully modular insurers

Dental and Vision Coverage

Private dentist German insurance in ARAG’s private health insurance is part of the core tariffs rather than structured as a separate module. Preventive and conservative dental treatments are covered at 100% across all plans, while reimbursement for dental prosthetics increases by tariff level, reaching up to 90% in the highest plan. In the initial years, reimbursement is subject to defined benefit limits that are lifted after a certain period or upon an accident.

For individuals covered under statutory health insurance (gesetzliche Krankenversicherung), ARAG provides separate tariffs for dental supplementary insurance, including Dent70, Dent90, Dent90+, and Dent100. These plans provide tiered reimbursement levels, ranging from 70% to 100% for dental prosthetics. A notable feature is that coverage is available without waiting periods, allowing immediate access to benefits. Preventive services, such as professional teeth cleaning, are included, though typically with defined annual limits, and certain treatments, such as bleaching, are only covered in higher-tier plans.

Dent70 Dental Insurance
Monthly from
€11.19
€70/year dental cleaning (1×/year)
75% treatment coverage
70% denture coverage
~75% diagnostic coverage
Basic implant & inlay coverage included
Lower overall reimbursement (70% cap)
Higher out-of-pocket for crowns/implants
Dent.90 Dental Insurance
Monthly from
€18.43
€160/year dental cleaning
100% treatment coverage
80–90% denture coverage
100% diagnostic coverage
No waiting period for treatments
Unspecified anesthesia coverage
Dent.90+ Dental Insurance
Monthly from
€20.47
€160/year dental cleaning
100% treatment coverage
90% denture coverage
100% diagnostic coverage
Advanced treatments covered
No waiting period
Dent.100 Dental Insurance
Monthly from
€37.36
€200/year dental cleaning
100% treatment coverage
90–100% denture coverage
100% diagnostic coverage
Includes orthodontics
Includes extras like bleaching

Vision benefits are included within ARAG’s private health insurance tariffs, with fixed allowances for glasses and contact lenses depending on the tariff. LASIK benefits are only included in more comprehensive tariff options.

ARAG also offers ambulatory supplementary insurance (Basis, Komfort, and Premium) for public health insurance members, covering areas such as visual aids, alternative treatments provided by Heilpraktiker, and selected outpatient expenses.

Alternatives to ARAG Private Health Insurance

Traditional private health insurers in Germany are mainly differentiated by how they structure their coverage levels and the flexibility they offer for long-term adjustments.

  • Allianz: Broad, modular coverage with a strong focus on flexibility and long-term planning
  • AXA: Structured tariffs with integrated benefits and a balance between service and simplicity
  • ERGO: Established provider offering a wide range of tariffs with varying levels of customization

Digital providers focus on streamlined access, English-language support, and fully digital policy management.

  • ottonova: App-based private health insurance with integrated services and a fully digital experience
  • Feather: English-first provider designed for expats with simplified onboarding
  • Getsafe: Mobile-first insurer with streamlined products and a focus on ease of use

ARAG differentiates itself through its simplified billing process and integrated legal protection, while alternative providers may offer greater flexibility, broader customization, or a more advanced digital setup.

Conclusion

ARAG Private Krankenversicherung follows a service-oriented approach, combining solid core coverage with practical features such as direct billing and app-based claims handling. The tariff structure is straightforward, and key benefits such as enhanced hospital treatment are included across all plans.

At the same time, the entry-level tariff comes with certain restrictions, and important elements such as sick pay must be added separately. ARAG is particularly suitable for expats who value simpler processes and additional legal protection, while other providers may offer more flexibility or more comprehensive default coverage.

Frequently Asked Questions

ARAG Private Krankenversicherung is best suited for expats who prefer straightforward tariffs, simplified billing, and practical service features. It is particularly suitable for individuals who value ease of handling and the added security of integrated legal protection in healthcare matters.

No, sick pay is not included by default. It can be added as a separate module, allowing policyholders to tailor income protection based on their employment situation, which is especially relevant for self-employed individuals.

ARAG offers a simplified billing process, with invoices settled directly with doctors and hospitals. In addition, claims can be submitted digitally via the ARAG GesundheitsApp, allowing users to track the processing status and manage reimbursements more easily.

ARAG Allgemeine Versicherungs-AG Contact
Address
ARAG-Platz 1
40472 Düsseldorf
Hotline Number
+49 211 98700700
E-Mail Address
service@ARAG.de
Website URL
www.arag.de
About the author
Janine El-Saghir Janine El Saghir is an editor at How-to-Germany.com, where she specializes in the practical aspects of daily life and integration for expatriates. With years of...
Sadie Voss Content Lead & Editor Sadie Voss is the Lead Editor for How-to-Germany.com. As an expat who carved her own way into Berlin from the United States, Sadie is deeply... Read more